Root Cause

Every team has a version of the same story: the quarterly postmortem, the confident action items, and the same problem showing up again in six months wearing a different hat. Root Cause is about the discipline most leaders know they need and almost nobody actually practices — finding the real problem before jumping to the fix. It's a fast, direct read about why organizations default to surface-level answers, what it costs them, and what it takes to build a culture that keeps digging when everyone else wants to move on.